Heartfelt Industries-THE BEST!

[Cigar Hound]

After my little poll concerning the Xikar vs Palio cutters http://www.clubstogie.com/vb/showthread.php?t=86892, I decided to go ahead and just get the Palio and try it myself. I ordered it from David at Heartfelt Industries, yeah the bead place. I got a call from David saying there was some problem with my debit card and it wouldn't go through, since I don't have a paypal account, we discussed some other options....yada yada yada....too make a long story a little shorter, David had already mailed out my Palio before he had payment of any kind! Now THAT is what I call GREAT customer service, and the reason that I'll be buying from him again and again and again....... Thanks again Viper! :tu

 

[Boston_Dude05]

Very nice. Viper has great service.

 

[Commander Quan]

true dat!

 

[Tidefan73]

Ordered some beads and hygros from him and the service was awesome both times!!! Great reatailer! :tu

 

[wh0re]

Yup, I've had nothing but positive experiences with Heartfelt!

 

[Syekick]

That's the sort of thing I love to hear. He goes on my retailer list!

 

[mikeyj23]

Absolutely nothing but positive experiences there. A fantastic retailer.

 

[ahova1906]

Very nice. Viper has great service.

:tpd: awesome service i got my beads from them

 

[Jbailey]

YUP! Called him last week and asked a few more questions about the beads. Finally ordered them and couldn't be happier.

 

[cman78]

I'll be ordering some beads for the first time soon. Thanks for the push in doing business with Heartfelt. I am a real stickler for customer service, looks like I'll be happy.

 

[jmcrawf1]

cant beat that kind of service!!!