How good is the Xikar Warranty?

S

s0leful0ne

ChestBeater
Friend dropped my xikar...i dont have all the pieces or the box do you think they'd be willing to fix it?

also...i have a new palio so plz no body send a cutter...matter of fact, anyone wanna buy a used xikar? (jk...if it is replaced i probably will get rid of it anyway)

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:tpd: Yep, put the pieces in an envelope and send it to them. In a few days, you'll get a new in the mail. Top notch warranty and customer service.:tu
 
You do not have to send them back anymore, any and all XiKar account holders are to replace them on the spot.Tkae it back to the B&M you got it from...or any XiKar account holder...Its that easy now...
 
ScottishSmoker said:
You do not have to send them back anymore, any and all XiKar account holders are to replace them on the spot.Tkae it back to the B&M you got it from...or any XiKar account holder...Its that easy now...
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That's great if accurate. :tu

What if the B&M doesn't have the Xikar you bring in for service? Mine is a little seen one and I doubt most places would have it in stock. Seems that would be the case a lot of the time. If they are just going to send it back and order replacement that takes longer than if I just did that myself.
 
Top notch warranty & Customer service they have. :tu

My cutter is on it's way back to me right now and before I sent it in it looked just like yours Aldrin.

Last month my Exodus lighter wouldn't light, so I sent that in. 7 days later - I had it back and working just like new.

You're in good hands with Xikar!
 
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