FriendlyFire
Alpha Silverback
I never had a problem with C-bid , ya know my ? becase I never delt with them.
I am done with cigar bid
- Thread starter GoodFella
- Start date
I had a similar problem. I won an auction for a box of Avo Signature Robustos. When the box arrived, the shipping box was perfectly in tact but when I opened it, the Avo's only had three cigars in it.
It took a while, and many, many calls, but they finally took care of the problem and shipped me a complete box. Give them a call. Talk to someone and they should work it out.
It took a while, and many, many calls, but they finally took care of the problem and shipped me a complete box. Give them a call. Talk to someone and they should work it out.
the update on this is, i told them they owe me the 73$ charge on my CC bill and that my credit card company was helping me with it. cigarbid told me if they have to give me back my mony that they will close my account for this. can u belive that? close my cibid account because they stole money from me:r. the funny thing is is i am dont with cigar bid after i get my mony back from them.:chk
So let them close your account. If they owe you $73 and won't refund it until the credit card company makes a chargeback, you probably wouldn't want to deal with them again anyway. The deals aren't THAT good!
ambientboy
...from the internet.
I'm not going to lie, I don't shop anywhere the service is THAT bad. If I know up front I'm going to have to talk to a supervisor, that's just ridiculous.
i have been talking to a supervisor but once my credit card company got in on it she will not talk to me and keeps avoiding my calls. they know they are wrong they even told my CC company they charged the 73$. i dont like to many of the items on there but i only go for items that i just cant pass up. now it looks like i can pass all there "deals" up.
Never had any problems. As a matter of fact, I called because one of my shipments was lost somewhere along the way. Within the hour they had called me and by that afternoon, a new tracked shipment email appeared with a replacement box. They sent it two day express so I wouldnt have to wait any longer than I already had.
BD Strummer
Maturing Primate
Sorry to hear about your problems w/ CBid. I've ordered from them two or three times and haven't had a problem so far (knock on wood). I agree with ambientboy. If this is how you're going to be treated, then you don't need to reward their poor service with your valuable money. Hope everything works out for you in the end.
up date
i got the refund on the 30th. that was a little faster then i thought it would be. i still have a account with C-bid as of now but i dont think i will use them any more. i am glad my CC compay worked with me on this and did every thing they said they would.
cibid:BS
i got the refund on the 30th. that was a little faster then i thought it would be. i still have a account with C-bid as of now but i dont think i will use them any more. i am glad my CC compay worked with me on this and did every thing they said they would.
cibid:BS
beauregard
Redneck Primate
You want to put the wrath of the PSHC on them?
You are a member of a powerfull and influential organization. They may think you are just moaning so you can get something for free or something. They obvoiusly are not aware that you are a legitimate customer in communication with thousands of other potentail customers.
Say the word and I'll send them an email.