:tu I wanted to give some props to Eric and Kioki Cigars for the way they handled a problem that occurred with an order I placed with them.
Early last month, Eric announced that he would be accepting pre-orders for the new line of Drew Estates "Tabak" sticks which are coffee infused. Since I have tried and enjoyed the "Java" line from DE, I decided to place a pre-order. As an added benefit, Eric annouced that the first 15 pre-orders would be entered into a contest to win a box of Acid's Kuba-Kubas.
Somehow the shipment was lost or stolen, :hn and after I had talked to Eric, he arranged to have a new box of Tabaks sent to me overnight, along with 20 Kuba-Kubas for my troubles.
I want to thank Eric and Kioki Cigars for taking care of this problem in a very fast and business-like manner. With customer service like this, I know I'll be ordering from Kioki again in the future! :ss
Thanks again Eric, for all of your efforts!
Early last month, Eric announced that he would be accepting pre-orders for the new line of Drew Estates "Tabak" sticks which are coffee infused. Since I have tried and enjoyed the "Java" line from DE, I decided to place a pre-order. As an added benefit, Eric annouced that the first 15 pre-orders would be entered into a contest to win a box of Acid's Kuba-Kubas.
Somehow the shipment was lost or stolen, :hn and after I had talked to Eric, he arranged to have a new box of Tabaks sent to me overnight, along with 20 Kuba-Kubas for my troubles.
I want to thank Eric and Kioki Cigars for taking care of this problem in a very fast and business-like manner. With customer service like this, I know I'll be ordering from Kioki again in the future! :ss
Thanks again Eric, for all of your efforts!
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