Here is the end of the story:
I was set to send the cutter to xikar for a replacement but the people at cbid contacted me first and informed me that a replacement was on the way and they would send a label to return the broken one.
Great customer service at cbid. Thanks guys!! (actually it was a lady)
I was set to send the cutter to xikar for a replacement but the people at cbid contacted me first and informed me that a replacement was on the way and they would send a label to return the broken one.
Great customer service at cbid. Thanks guys!! (actually it was a lady)