UPS Store told me shipping cigars was "illegal"

RaiderinKS said:
Probably because:

A) you live in an apartment
B) there is no place to leave it where it will not be in plain view from the street
c) the person who lived there before liked to file bogus theft claims, and your address is still on file


Edit: Furthermore, some jackasses like you just dont get it. UPS is not only responsible to the receiver, but also the sender. If they leave something and it disappears, they have to pay the shipper for it. The whole world does not revolve around you.
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RaiderinKS said:
I will make my peace with him since what I did is so terrible.
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No need to make peace you have not hurt my feelings, you have just shown your true colors to all the other members of this great club.

To answer your comment, I have been to the UPS Hub many times and have spoken to them about leaving packages at my door. They have never told me there were any complaints from a former tennant, and they said it was up to the driver. I have asked the driver many times to please leave the package on my porch, which is covered and completly blocked from clear view of the street and or sidewalk, but he continues to leave postit notes on my door. The driver also fails to fill out the postit notes he leaves, so I don't know if the package is for me or my Fiancee. Not only will the driver not leave my package, he won't even complete his job. I am sorry you don't like to hear bad things about UPS, but the fact is they are far inferior to USPS and there is nothin you can do to change my mind about it. There is a reason 99% of the members of this forum send their packages USPS. I am sory if this hurts your feeling it is just the way I feel, and I was able to express my feelings without childish name calling.
 
groogs said:
No need to make peace you have not hurt my feelings, you have just shown your true colors to all the other members of this great club.

To answer your comment, I have been to the UPS Hub many times and have spoken to them about leaving packages at my door. They have never told me there were any complaints from a former tennant, and they said it was up to the driver. I have asked the driver many times to please leave the package on my porch, which is covered and completly blocked from clear view of the street and or sidewalk, but he continues to leave postit notes on my door. The driver also fails to fill out the postit notes he leaves, so I don't know if the package is for me or my Fiancee. Not only will the driver not leave my package, he won't even complete his job. I am sorry you don't like to hear bad things about UPS, but the fact is they are far inferior to USPS and there is nothin you can do to change my mind about it. There is a reason 99% of the members of this forum send their packages USPS. I am sory if this hurts your feeling it is just the way I feel, and I was able to express my feelings without childish name calling.
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See, with this kind of information people can make informed decisions about who to use. But your previous post is biased and lacks factual basis. I never said UPS was perfect (as it appears the driver is ignoring his responsibilities here), but honestly, not everyones complaint is valid.
 
To those who have decided this is a good time to pile on and ding me, know this:

I had no right to call groogs any kind of name. But otherwise, I have every right to my opinion, and it certainly comes with more knowledge than anyone else I have seen posting in this thread up until this point. You might think I am blindly defending UPS, but that is not the case. In fact, I would take up this same fight for FrEDex or DHL. People must be complete when complaining about service companies otherwise others get a skewed view of their services. This is not only my opinion, but the viewpoints of many independent rating agencies and magazines when it comes to rating service industries. If you don't like me or how I go about things, that is fine. But get off of your high horses.
 
This might be dangerous, but I'll jump in.

UPS doesn't market to you and me, the average Joe Schmoes. They are a service provider whose primary customers are small-medium sized businesses (expanding rapidly to larger ones). Because the requirements for these customers are different than what you and I need when we mail something, and because the requirements often have to be tailored specifically to the individual business, prices are necessarily higher. UPS does not really consider the USPS to be competion because of the difference in the client base.

However, you and I pay for UPS services every time we pay for shipping charges when we buy something. So even though UPS's marketing is to the businesses, and their prices and services are geared towards those businesses, we are in reality the end customer. So you deserve to have your concerns heard.

The proper way to do this is to call the local Hub when your package car driver doesn't treat you or your package the way he/she should. Ask for the customer service supervisor. Bad service should be made known quickly to those who can change it.

Disclaimer: When I'm not overseas I work for UPS, although I ship primarily USPS (don't tell the boss).
 
RaiderinKS said:
You are clueless buddy.
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RaiderinKS said:
Furthermore, some jackasses like you just dont get it.
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RaiderinKS said:
PEOPLE THAT DO NOT UNDERSTAND THIS BASIC PRINCIPLE STRIKE ME AS BEING UNINTELLIGENT, AND THEY PISS ME OFF FROM TIME TO TIME. Does that warrant me calling him a jackass? Maybe, maybe not. Reasonable people could disagree on that debate. Either way, I am sorry I hurt your little feelings, and I will make my peace with him since what I did is so terrible.
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RaiderinKS said:
To those who have decided this is a good time to pile on and ding me, know this:

I had no right to call groogs any kind of name. But otherwise, I have every right to my opinion, and it certainly comes with more knowledge than anyone else I have seen posting in this thread up until this point. . . . If you don't like me or how I go about things, that is fine. But get off of your high horses.
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Put . . . the . . . shovel . . . down.
:2
 
I try to use USPS (most of the time) when I have a choice. I keep a stack of blank UPS InfoNotice slips for when i'm not going to be around day of delivery. I just fill one out and leave it where the driver would.

:)
 
Sorry to hear about the shipping problems. As long as the second ones get there, then it's all good. :tu I prefer USPS, has to do with costs of shipping and reliability, as well as customer service. :ss
 
Wow I don't know if I dare?? But I have had items left on my doorstep from UPS that is not even addressed to me. I live on a "AVE" and I am getting "Drive" boxes. I have told them over and over I am AVE new driver get boxes. OK Box left at my door and no one home and it is taken. The other party comes a few days later asking if I got their box. Well UPS said you did??? I said I am sorry if they left a box at my door for I was away for 3 days and had just returned. Now I have a 8x11 Sheet of Paper saying PLEASE DON'T LEAVE MAIL ADDRESSED TO person XYZ they live on DRIVE NOT AVE. I have lost a Computer sent by UPS from HP. HP's fault seeing I told them not to send it until I got back from Vacation. UPS dropped it off 2 hours after I left the first day and who knows how long it sat there before someone took it. However it was not there when I got home. HP replaced it. This month I had some Cigars from Taboo and a little Hummi sent to me Via UPS. Not thinking to ask for Sign only when I ordered. It was left on my doorstep I come home a freak out because it is not here. I call Taboo and then call UPS while I am waiting for the transfer to the claims department my Neighbor comes over and said that while he was coming home he seen someone sit down on my steps as if they were caught. So He came up asked if he could help him as if he lived here he said no just need to rest and walked away. So he took the box for safe keeping. When the person comes on the line to take the report from UPS I tell them all taken care if it was with my neighbor. Odd thing is I have a Camera on my front porch even though it was not on should have kept someone away. Now I have new recorder. When UPS comes to my door Knocks says UPS and runs away. USPS comes knocks waits for a minute or 2 and then leaves it unless it must be signed for then just a postit.

James.

With the Taboo Package I am just glad it worked out the way it did. Seeing it was my first order with them and not a good way to start a relationship.
 
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