I bought one of the original release Zippo Blu lighters and have had problems with it for most of the time I have had it. First few weeks it worked okay but after that it would only light just after filling and then just enough to get one cigar lit. Sometimes I could get it to light after about an hour but not long enough to toast the foot. I went through all of the videos on the website and filled and purged the lighter just as they discribed but still no luck. So after letting it sit around collecting dust for quite a while I thought I would send it in to see if they can fix it. So here is my question, will they pull the insert out and replace it with the latest rework or will they just tinker with it and send it back?