So I got my monthly call from Thompson's last night. Normally they call to remind me that my cigar club membership is on hold (because I told them to cancel it like 9 months ago), I tell them every time they call to go ahead and cancel because I don't buy from them anymore, but they leave it active in case I want to "take part in their great specials". This time they called to tell me they were going to re-activate it and send me a sampler. I tried to explain I didn't want their sampler, their club, or their catalog, but that all fell on deaf ears.
Thompson's: Hello sir, I am calling to verify that you want me to re-activate your club membership and ship you the AAA Dominican sampler and give you 10% off your next order.
Me: I'm not interested, I canceled this account
Thompson's: May I ask why
Me: I don't buy cigars from you anymore
Thompson's: May I ask why?
Me: because your prices are much higher that just about everywhere else
Thompson's: Well sir, when you receive your AAA Dominican sampler, you will also receive 10% off your next order with us
Me (starting to raise my voice): I already told you, I don't want your sampler, please cancel this account.
Thompson's: Sir, with your 10% guarantee, we can either send you the AAA Sampler or change it to something else, may I recommend ???? (not even sure what she said)
Me: (Very angry now): I don't want your sampler, your cigars, your club, or your catalog, either cancel my account now, or transfer me to someone that can.
Thompson's: click!!
Man, I really paid the price for buying from them when I firsted started smoking cigars. I really wish someone would have handed me a CI catalog instead of a Thompson's one when I mentioned I wanted to buy cigars.
Thompson's: Hello sir, I am calling to verify that you want me to re-activate your club membership and ship you the AAA Dominican sampler and give you 10% off your next order.
Me: I'm not interested, I canceled this account
Thompson's: May I ask why
Me: I don't buy cigars from you anymore
Thompson's: May I ask why?
Me: because your prices are much higher that just about everywhere else
Thompson's: Well sir, when you receive your AAA Dominican sampler, you will also receive 10% off your next order with us
Me (starting to raise my voice): I already told you, I don't want your sampler, please cancel this account.
Thompson's: Sir, with your 10% guarantee, we can either send you the AAA Sampler or change it to something else, may I recommend ???? (not even sure what she said)
Me: (Very angry now): I don't want your sampler, your cigars, your club, or your catalog, either cancel my account now, or transfer me to someone that can.
Thompson's: click!!
Man, I really paid the price for buying from them when I firsted started smoking cigars. I really wish someone would have handed me a CI catalog instead of a Thompson's one when I mentioned I wanted to buy cigars.