I feel betrayed, would you?

Addiction

Gentleman Jim Stogie
OK long story short, every one knows the long standing love affair I had with my local B&M. I mean I was posting here for a while before I started buying and I knew that I wasn't going to get the best price buying at my retailer. I knew my selection would certainly be more limited buying from him. But I kept buying because I wanted to support local business, in fact I spent about $4,000 with him last year. It used to be that when I went in a store I would only buy stuff he didn't carry because I felt like I was cheating.

In the last three months this shop has instilled a policy saying you have to buy something to smoke when you come in there and you can only smoke what you buy there. And Sunday the owner let me know that starting in the next week he planned to enforce this policy with me when he had previously told me I was immune.

I don't get it. I go out of my way to buy things there, hell without exception I'd be quite happy to never buy another NC again but I'm trying to support the mans business. But you would think if I walk in a store and take $1000-$1500 worth of product every three months they would slide me a pass and be happy to have me there, maybe even be appreciative of having me there.

I'm not even in there talking to people about my CCs, no one there thats not a stogie member knows what I'm smoking because when asked I simply say Monte, or Partagas and they are too busy asking me if I like the Montecristo Platinum to pursue it any further but he says because people look up to me that I am supporting the myth that Cuban cigars are better. First off if you look up to me, man are your values off. Secondly as long as they come to his store and buy what does he care if they think cubans are better.

I have preached the gospel of his store to people, I've organized events for him, I've basically done every thing I can do to make a business I own no parts of be successful. And he is unhappy that every time I come through the door I don't buy a $10 cigar?

Am I overreacting? I don't begrudge the man a chance to make a buck, but jeez does he have to squeeze every dollar and turn it into 108 pennies?
 
Dude, that sucks. What a crock.

I even end up dropping some coin to support the guy when I meet Bryan there to smoke. Usually about $30 to $80. Guess I won't be doing that anymore.
 
I like hotreds comment. Maybe the guy isn't even thinking that he may have insulted you. It may have never occured to him that your patronage is sincere, rather than simply a byproduct of your....ahem....obsession.
 
I can see his point, but if you are spending that much on his merchandise then you ought to recieve a free pass. Tell him what you told us, he may understand.
 
I'd talk to him...if he doesn't 'get it' than just stop buying everything else there. Just buy the $10 smoke you intend to light there, and let him figure out what he's done over the course of a few weeks.
 
If it were me, I'd stop going there for a good six months, stop in sometime after that, but one cigar and leave. If he says something like "where have you been," you can explain why he has lost your business.
 
I'd talk to him...if he doesn't 'get it' than just stop buying everything else there. Just buy the $10 smoke you intend to light there, and let him figure out what he's done over the course of a few weeks.

Actually I am going to talk to him about it. But I'm currently a place mentally where I wouldn't buy where I wouldn't buy rattle snake venom from him if I was stuck in a nest. He treated me like a business decision so I'll do the same and go where I both get more for my dollar and where my dollars are actually valued.
 
i stopped going to my weekly hang out shop because the mananger wouldn't stop busting my balls...something he does with everyone but I told him i didn't like it. If i was you I'd say something, see what happens and go from there
 
It's not clear to me Bryan exactly what he is concerned about - do you smoke Cuban cigars on the premises? If not he is way off base because you in essence are smoking cigars you have purchased there- in advance and abundantly! Doesn't seem like rational business behavior on his part.
 
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I'd talk to him...if he doesn't 'get it' than just stop buying everything else there. Just buy the $10 smoke you intend to light there, and let him figure out what he's done over the course of a few weeks.
That's good advice. Let HIM see that he's made the mistake.
 
Actually I am going to talk to him about it. But I'm currently a place mentally where I wouldn't buy where I wouldn't buy rattle snake venom from him if I was stuck in a nest. He treated me like a business decision so I'll do the same and go where I both get more for my dollar and where my dollars are actually valued.

Sure you're p'issed, you gave him your support monetary,and otherwise and the man crapped on you. I'd feel the same way. Stay away for while, and then when the feelings aren't as strong, then pay a visit.

You must have liked the place, give yourself some time and in the meantime fck him. :2
 
It's not clear to me Bryan exactly what he is concerned about - do you smoke Cuban cigars on the premises? If not he is way off base because you in essence are smoking cigars you have purchased there- in advance and abundantly! Does't seem like rational business behavior on his part.

I do but I still buy NCs from him even tho I rarely smoke them. I also don't talk to anyone who isn't a CS member about what I smoke or buy out of respect I simply reply with a brand and tell the where that brand
is in the Humi.
 
Just for clarification, you smoke CC in his shop and he's afraid that by virtue of you being "the man", other people are going to start following your lead and ordering CC from the internet and stop frequenting his shop?

Is that his "argument?"
 
Talk to him if you want but bottom line is... Cut him off!!! That much business should make a dent in his wallet!!!

I must qualify my comment: I am only seeing your side of the story and not his. He has made a policy and has the right to, as the store owner. You are a member of CS therefore I will believe most of what you tell me. This product my be harmful to women who are pregnant or may become pregnant. Side-effects my include...
 
Quick answer to your question; Yes I would.

I window shop in many shops on a regular basis. I rarely purchase singles from any of them. I do take people with me that do and to me that’s my contribution to their livelihood. I do have 1 local shop that I do buy my pipe tobacco from and a lot of it btw and some supplies. I have bought a few pipes from them and occasionally will wonder in to the humidor and grab a few singles. Most of them refer to me by my first name and they treat me like a friend and not a customer. Every time I am there I buy a wooden box, regardless if I need it or not and regardless if I have bought anything else. They never have the boxes I really want :mad: but to me thats my cover charge.

Sounds like the owner is either a poor business man or has some other issue.
From a pure business angle why would he risk angering a 4k a year customer?

Chas
 
Unfortunately sometimes people don't see the bigger picture. They only see what's right in front of them and fail to extrapolate that into a broader long range vision.

The sad part is many times they still can't see it when you try to show them.
 
If he doesn't have any compassion for your situation, I would let him know he just lost 4K in business for the coming year. :2
 
Well Bryan it may feel like betrayal to you, and with some justification, but by smoking cuban cigars there -from his point of view - you are at least covertly and even maybe somewhat overtly threatening his business model and longer term that might seem to him to be a larger risk than losing your business. He after all is the owner and bears all the risks, including potentially a somewhat complicated legal situation - nuff said!
 
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