PLEASE READ - Your RG Tool Is Inaccurate

Can we put a Rev.2 on the new ones to prevent confustion? I have no problem paying shipping again... :ss
 
tzaddi said:
UPDATE

As promised the manufacturer's representative contacted us today after his return to the office and critical evaluation of the CS RG Tool.

The following is an partial excerpt from that correspondence.




Fred & I are working out a few minor details regarding shipping costs and will keep you posted of the final outcome.

Feel free to PM me with any particulars.

Thanks for your support,

Richard & Fred
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Sweet!

I'll send some $ to cover shipping.
 
dunng said:
Can we put a Rev.2 on the new ones to prevent confustion? I have no problem paying shipping again... :ss
Click to expand...

I had similar thoughts but as such things of this nature are delicate I have held off in communicating it to the manufacturer until I hear back from him finalizing the new arrangement.

Based on my publishing experience the pre-press work for printing the "press sheets" that will be laminated and die-cut will remain the same but I will make every effort to check into the possibility.

A simple mark on the back with a Sharpie will suffice if we can't change the artwork.

As far as sending in money for shipping, I will let Fred field that question.

Thanks Guys :tu
 
tzaddi said:
As far as sending in money for shipping, I will let Fred field that question.

Thanks Guys :tu
Click to expand...

Richard and I spoke about this today. You guys have been very understanding and supportive of us throughout this ordeal. Our first post in this thread was to offer you a full refund without any conditions and no one has requested one. That speaks volumes about you guys.

Richard and I are very grateful for your support and we are going to ship the new gauges to you without any obligation on your part. Its the way of the jungle. :ss

Fred and Richard
 
macms said:
Its the way of the jungle. :ss

Fred and Richard
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That it is, guys.
In that spirit, suppose a guy wanted to Ppal a few bucks to help the troop efforts to show his gratitude? Could he possibly get your Ppal address up in here? :)
 
Although I was not part of this I have followed the thread.
You guys make me proud to be a part of this place.
 
They don't want any freaking money?
I say screw them.

Let's bomb the crap out of them then.:r

Seriously,
Thanks guys for the extra work involved.
Me having to pay for additional shipping is not a big deal.
I think all will be OK with that but will only speak for me.
 
shilala said:
That it is, guys.
In that spirit, suppose a guy wanted to Ppal a few bucks to help the troop efforts to show his gratitude? Could he possibly get your Ppal address up in here? :)
Click to expand...

Thank you. I would request that anyone wishing to do this to consider purchasing a raffle ticket in our great Sandbox raffle. If you already purchased a ticket or reached your maximum you can purchase additional tickets and "bomb" a friend. You simply purchase your ticket(s) and then PM me with your ticket number(s) and the name(s) of the unsuspecting friends. What a heck of a surprise (bomb) when they discover they have won and you were responsible for it! :chk :chk :chk :chk

Link in my sig tag. :tu
 
Additional shipping is not a problem. :tu

I for one am very excited to get a correct ring gauge tool! Good on the manufacturer for standing behind their products.


All's well that ends well. :tu
 
macms said:
Thank you. I would request that anyone wishing to do this to consider purchasing a raffle ticket in our great Sandbox raffle. If you already purchased a ticket or reached your maximum you can purchase additional tickets and "bomb" a friend. You simply purchase your ticket(s) and then PM me with your ticket number(s) and the name(s) of the unsuspecting friends. What a heck of a surprise (bomb) when they discover they have won and you were responsible for it! :chk :chk :chk :chk

Link in my sig tag. :tu
Click to expand...

Excellent idea Fred, that's where mine will go :tu

Thanks,
Chas
 
macms said:
Richard and I spoke about this today. You guys have been very understanding and supportive of us throughout this ordeal. Our first post in this thread was to offer you a full refund without any conditions and no one has requested one. That speaks volumes about you guys.

Richard and I are very grateful for your support and we are going to ship the new gauges to you without any obligation on your part. Its the way of the jungle. :ss

Fred and Richard
Click to expand...
You guys are awesome!!! I'll pick up another raffle ticket!
 
After talking with Steve @ CT Laminating this morning I am happy to tell everyone that everything is a go for delivery of the new product to Fred within the next few weeks.

During our conversation Steve added that his manufacturing crew be applying a higher degree of care to meet a tolerance of .0075 of an inch or less given that a RG unit = .015625.

Once again thanks to everyone for their patience. I want to remind you that I am merely fulfilling our agreement with you and there is no need for personal compensation (retaliation), your understanding is reward enough.


Now Fred on the other hand is a different story. :D
 
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